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I lost all my progress

Beth_Gordon
Beth_Gordon Posts: 3

Level 1

I was at level 1750 on my iPad. When I wanted to play the game, I needed to accept the updated Terms of Service. I accepted. Then all my progress vanished. I was at level 1! I contacted King and they suggested a bad solution. They told me log out of the game, turn power off my iPad and turn it on again and sign in. Did all that but I had to accept the Terms of Service again. I did and once again I was at level 1 after progressing to level 43. Can anyone help? Anyone else have a problem when they accepted the TOS?

Answers

  • Xarly
    Xarly Posts: 2,509

    Hi Beth,

    For lost progress, the best way is to check this article HERE and do as the article says.

    If you have any issues, just let us know.

    Cheers,

    Xarly

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