Candy Crush Soda Saga

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Candy Crush Soda Saga

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Share news, updates, or anything Soda-related you'd love to chat about!
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Need help with the Soda? Ask your question or check for answers here.
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Candy Crush Soda Saga was updated 6/28/18. Game no longer loads on PC. Do I have to reset?

L.R.Brandt

After update on 6/28/18, Candy Crush Soda Saga game will not load. Do I have to reset? Will I lose progress, lives, saved boosters, etc. if I do this? Is there a fix in progress?

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Creative_Elsa

Hi @L.R. Brandt and @Snagglepuss, sorry that your message got lost in the transition from the old community to the new community. Do you still need help with this? Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year? Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Snagglepuss

Whatever the problem was, it has been fixed...sort of. The game will now open but whatever day you were on and the corresponding boosters have been erased. Playing has been reset to Day 1.

Are you SERIOUS? My Soda game still won't load and just keeps blinking out and POOF gone. But to lose all my boosters? Yikes! I worked hard for those and it took months! I sure hope you are wrong when mine finally starts to load again. ...and I was at Day 183 for my Daily Bonus progress too! Ugh! Thanks for your update.

L.R.Brandt

Whatever the problem was, it has been fixed...sort of. The game will now open but whatever day you were on and the corresponding boosters have been erased. Playing has been reset to Day 1.

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Accepted answers

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L.R.Brandt

Whatever the problem was, it has been fixed...sort of. The game will now open but whatever day you were on and the corresponding boosters have been erased. Playing has been reset to Day 1.

Snagglepuss

Whatever the problem was, it has been fixed...sort of. The game will now open but whatever day you were on and the corresponding boosters have been erased. Playing has been reset to Day 1.

Creative_Elsa

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year? Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Island stars
how to use stars to increase island
New sound efectos?
Just hopped back into the game after a bit of a hiatus, when did the new sound effects come in? Any way to switch between the new and the old?
why can't I get my game anymore
I want to play my game. This is mean
Missing gold bars
HeyHey last night I ordered a booster pack for 19 bucks. It was to come with 130 gold bars. Well I got all the boosters except for the gold bars! That's never happened before I've emailed them a couple times no response yet. Has this happened to anyone?
Did not get 6 free from 6.99 purchase.
I made a purchpurchase of 6.96.99 but did not geget the 6 free because the game cut out as usual this issue needs to be fifixed.

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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