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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I had to reinstal Candy Crush Saga today and I've lost all my progress!
Answers
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Hi Em,
If you were logged in with a King or Facebook account your progress is saved on the servers. Make sure you are logging in with the same account you were logged in previously. You can test by logging in on the Facebook or King site to see the last level it synced at.
If you still cannot get your progress back please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks
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