unable to log into kingdom account and facebook account

chickenbutt

whenever i click settings and then click the kingdom account login on my android it doesn't respond it just closes settings. the game has the latest update and i have been able to save any of my progress. i also tried to login with facebook and it keeps saying "failed to connect to facebook"  even though the facebook app is up to date as well

But i am able to log in to kingdom on my ipad, so my progress on there is lower than on my android phone

please help

Elsa

Hi chickenbutt, are you clearing out the history daily on your device?  See if this information helps you with the Kingdom:  https://care.king.com/en/candy-crush-saga/fixed-sorry-you-dont-have-access-to-the-kingdom-right-now-in-candy-crush-saga

For progress, please follow the steps here:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

chickenbutt

Hi chickenbutt, are you clearing out the history daily on your device?  See if this information helps you with the Kingdom:  https://care.king.com/en/candy-crush-saga/fixed-sorry-you-dont-have-access-to-the-kingdom-right-now-in-candy-crush-saga

For progress, please follow the steps here:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

none of this worked, i still cannot connect to facebook, and when i try to click the kingdom button on settings nothing happens