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👋 New in the Community? Say Hi HERE!
unable to log into kingdom account and facebook account
in Support
whenever i click settings and then click the kingdom account login on my android it doesn't respond it just closes settings. the game has the latest update and i have been able to save any of my progress. i also tried to login with facebook and it keeps saying "failed to connect to facebook" even though the facebook app is up to date as well
But i am able to log in to kingdom on my ipad, so my progress on there is lower than on my android phone
please help

Answers
Hi chickenbutt, are you clearing out the history daily on your device? See if this information helps you with the Kingdom: https://care.king.com/en/candy-crush-saga/fixed-sorry-you-dont-have-access-to-the-kingdom-right-now-in-candy-crush-saga
For progress, please follow the steps here: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
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