Descrepency in moves on level 1297

Kirsty_Laing

I see someone has already asked a week ago about the fact that this level now only has 15 moves when it had 30 before and you said it’s being looked into. Can you inform me or what’s happening with it. It’s impossible to win now so there’s no longer any point playing candy crush again if it’s not fixed which sucks

JustPlaying

Hi Kristy,

Thank you for writing us here at King Care. This is the reason why you have less moves: https://care.king.com/.../level-changing-on-candy-crush... I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin

Kirsty_Laing

Hi Kristy,

Thank you for writing us here at King Care. This is the reason why you have less moves: https://care.king.com/.../level-changing-on-candy-crush... I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin

I’ve read this before, it claims you can always win but there’s no way of getting 30 jellies behind crosses with only 15 moves. I’ve tried using all my specials too and not gotten close. I’m board of playing a game I can’t win. If they’re monitoring it to see how it works how about I just stop playing to show they’ve just pissed me off. I’ve spent ages on levels that are very hard but this is not winnable and unfair so it’s just annoying

craigyw17

King Admin.... I too only have 15 moves on this level and IT IS a discrepancy and it should be 30! I have friends currently playing and they all have 30 moves whereas I have 15. Please sort this out because 15 moves is both wrong and ridiculous as it's impossible to complete this level! Thank you 

_Elsa_

Hi @craigyw17,

You can read what our Community Manager wrote about it here:  https://community.king.com/en/candy-crush-saga/discussion/249892/my-level-is-too-hard#latest

If you see videos online showing more moves, this is the reason.  The videos are outdated because the video creators make them when the levels are first released.  The studio monitors all levels when they are released and they check to see how many players clear a specific level and how long it takes for them to clear it.  If it's too easy or too difficult they will "tweak" the levels a bit.  The video creators can't keep up with the studio changes so you are still only seeing the first video release.