Are we going to get our boosters and rank back after today's crash?

Melannie

After the game came back on boosters are gone, are we getting these back? I had a lot!!

_Elsa_

Hi Melannie, you can read more about yesterday's crash here:  https://care.king.com/en/alphabetty-saga/experiencing-problems-with-your-game

I will elevate this to a King Admin but not sure how much he can help you.

Xarly

Hi Melannie,

We are sorry for the issues that this caused. If you had an issue with a purchase, please follow the steps of this article here.

For boosters that were not purchased, I'm afraid we cannot compensate them in case of a loss like this.

Cheers,

Xarly