Main questions and issues - please read before posting!

XarlyXarly Posts: 2,064 Community Manager
edited March 4 in Support

Hi everyone!
Please find below the Index of the main questions around Candy Crush Soda and some answers from us about them!

My profile got stuck / I have to scroll to get back to my current level
- I cannot see my lives or the envelope
- When and how can I play Bubblegum Hill?

There are also these issues that are not exclusive to Candy Crush Soda but that might be the reason why you are here, so please check them out!

-  Game freezing/crashing
My event is not there now
Technical issues with IOS
Technical issues with Android
Issues with purchases
Restoring the level progress
- I lost my level
- How can I get my user ID?




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