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Accessibility features: visual options on your Android device
Dear community, Here at King, we want to make sure that all of our players have the best gaming experience possible. In this announcement, we would like to share with you some tips on how to set up your device to use the accessibility features in the game. We are going to explain the following visual options for Android…
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Moving game progress to a new device! (Android)
Getting a new phone or tablet is always exciting! But before you can start using it normally, you need to set everything up. If you have recently acquired a new phone or tablet, we will help you transfer your game progress. Follow these steps to set up your game on your new device successfully. How do I transfer my game…
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How to access the in-game Help Center!
The in-game Help Center is an excellent source of information. The Help Center is up to date with game tips, level guides, technical and payment troubleshooting and more! If you are stuck for any reason, it might be a good idea to take a look at the Help Center. How you get to the Help Center changes depending on the game.…
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"App has stopped" - Error message! (Android)
The "App has stopped"issue is rare, but can sometimes appear on Android devices since it’s an issue with the device and its Android system. First, take out the SD-card from the device if you have one in the device. The SD card may be corrupted and will fix the issue just by taking it out. The next step is to force stop the…
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Remember to connect to Facebook (Android)
Did you achieve a high level in the game and you're afraid to lose your progress? Do you know that you can save your progress to your Facebook account? Facebook allows you to easily save your game progress, play across multiple devices or platforms and also send and receive help at Roadblocks, extra lives and other juicy…
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Having trouble connecting your game to Kingdom? (Android)
Worry not! While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. First make sure that your game is up to date. You can check this video out on how to update your game:…
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Where did my progress and friends list go?
Some
privacy settings in Facebook can affect whether your game progress is synced
and if your friends’ lists appear in the game. If you are having issues with
either, try the tips below. If you have lost your
saved game on mobile, try signing in again to Facebook * Make
sure that you are correctly signed in to your…
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Having problems connecting to Facebook on Android?
While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. I'd recommend some of these simple steps below which fix the majority of Facebook connection issues and get you back…
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Did something go wrong with your purchase? (Android)
Sometimes there
might be issues when making an in-game purchase. Don’t worry, we can help you
fix the problem! A purchase issue
can be caused for very different reasons. In the lines below you can see
different scenarios that might be triggering the problem in your transaction. Transactions are
usually delivered instantly,…
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Is my Android device compatible with the game?
As technology is constantly advancing, it's not possible to give a specific list of devices which are or not compatible, as this regularly changes. To give some broad guidelines, if your device is older than 2 years since it's manufacture, it's possible the specification may no longer be sufficient to deliver the seamless…
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How to get your game progress back on an Android device - Facebook Connected!
New to the Community? Register here in just 2 seconds! 🌟 Have you lost your levels or have a wrong Facebook profile connected to your game? Sometimes especially if you are sharing your device or logging into several Facebook or King accounts, games can get tangled up and confused. Worry not, as you can always disconnect…
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Remember to connect to the King account
New to the Community? Register here in just 2 seconds! 🌟 Did you achieve a high level in the game and you're afraid to lose your progress? Do you know that you can save your progress to the King account? King account allows you to easily save your game progress, play across multiple devices or platforms and also send and…
