Having issues with Bubblegum Hill? Click here!

Usa_Ananwatanyoo

Mine stilllock since yesterday and i read a lot of comments here that said to reinstall but i am worry that i will lost all my lollipop. Hope you fix soon ans i see that some people have rewards from this stuck. How come i dont have?

Nathan_Abdow

I beat bubble gum hill, recieved one gold and when I went to go back in to recapture the throne, someone else was on the throne, yet all 5 levels were still checked and I'm unable to play. This has been for about 7 hours now 

firebombmarkus

Hi @Nathan_Abdow

Are you sure you are talking about Friend Saga? It sounds like Soda Saga to me. If it is the case please follow this link wma post there https://community.king.com/en/candy-crush-soda-saga/categories/discussions-ccss

Have a great day!

danaoso

Me too, all the levels are checked off and it won’t let me play again...

Fiona_Iris

Same here!!! Help please!! From yesterday till today I have not been able to play to retake the throne. Is it a bug or designed ??

blueisme

Again same problem with bubblegum hill. Useless gift of 6 hours if you cant play you cant earn gold bars.

ragrunberg

Also I can’t play. When will it be fixed. I won 20 hours ago and still liked out

jacki

Wow what a dream that would be! Congratulations Elsa! 

Usa_Ananwatanyoo

Xarly said:

Hi everyone,

We are seeing many complaints about Bubblegum Hill being stuck once you have completed it. This is indeed a known issue that we are currently investigating. Although you are getting the rewards once dethroned, you cannot play it again since the event stays locked.

Apologies for all the inconveniences and thanks for the patience again.

As soon as we have any update on this, I will make sure you're all informed.

Cheers!
Xarly

stariah

Having the same issue. I have now been locked out 15 hours.