Booster Video

Vols

Having issues with videos not playing. Are you going to fix and within what time frame???

_Elsa_

Hi @Vols, are you getting videos in Candy Crush Soda Saga?  I thought only Candy Crush Saga showed the videos to get a free booster and that was already reported to the studio.

Alessandro_S

@Elsa - yes, CCS has two kinds of video:
 1. end-of-level to get extra moves
 2. start-of-level after a failed level, to replay level armed with boosters

Both recently worked for me (extra moves played last night) - which aren't working for you @Vols , both or just one kind?

_Elsa_

Hi @Alessandro_S when you wrote CCS did you mean Candy Crush Saga?  If it's for CCSS (Candy Crush Soda Saga) I never got any videos for that game. 

Alessandro_S

Elsa said:

Hi @Alessandro_S when you wrote CCS did you mean Candy Crush Saga?  If it's for CCSS (Candy Crush Soda Saga) I never got any videos for that game. 

Apologies for being unclear - I always say CC and CCS  so if you aren't getting videos of either type above in Candy Crush Soda then I guess you get to complain to @Xarly

_Elsa_

LOL!  Very funny @Alessandro_S.  This game is so impossible!  I tried Bubblegum Hill over the weekend and couldn't clear level 4 even with 2 free boosters.

QueenB

Thanks for the heads up @Vols @Elsa!

This has already been passed on to the studio so I'll close this tread and keep an eye on this one: https://community.king.com/en/candy-crush-soda-saga/discussion/247114/commercial-video-s-for-bonus-moves-or-candy-not-working#latest 

Cheers and thanks for the respect, patience and reports once again!