I don't get updated like others to new levels in the race?!

T13

firebombmarkus

Hi @T13 and welcome to our adorable Community 😊 Congratulations! You are at the top and it's really amazing!

Which OS are you using for playing your game? I guess it's either Androis or iOS. Windows 10 players have the privilege to play more levels than iOS and Android players. This happens because updates for Windows don't require permissions for updates while Android and iOS require certain permissions, hence they need more time to be released. These players you see are probably playing their games on Windows. Just be a little bit patient, an update will be there soon.

Have a wonderful day and keep crushing 🍭

Xarly

Hey @T13 ,

@firebombmarkus already gave you the perfect answer but I want to add on to that to let you know that, as you mention, you would always be behind, which is unfair to you. We are aware of it and working on improving the situation as soon as possible.

Thanks for reaching out!

Cheers,
Xarly

firebombmarkus

Hi @T13 and welcome to our adorable Community 😊 Congratulations! You are at the top and it's really amazing!

Which OS are you using for playing your game? I guess it's either Androis or iOS. Windows 10 players have the privilege to play more levels than iOS and Android players. This happens because updates for Windows don't require permissions for updates while Android and iOS require certain permissions, hence they need more time to be released. These players you see are probably playing their games on Windows. Just be a little bit patient, an update will be there soon.

Have a wonderful day and keep crushing 🍭

T13

Thank you for replying. Yes I am using android. Sad to hear that because of this we'll always be behind in race. I hope you people find out a way  

Xarly

Hey @T13 ,

@firebombmarkus already gave you the perfect answer but I want to add on to that to let you know that, as you mention, you would always be behind, which is unfair to you. We are aware of it and working on improving the situation as soon as possible.

Thanks for reaching out!

Cheers,
Xarly