Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
Oh, and I'm level 2061.😠Kerriann said:I'll be deleting the game then. In 8 days, I've moved about 6 levels. Been playing the game for long time purely because it's free.Xarly said:Hi everyone,
Firs I'llI beb fendinge I want to say thank you to you all! Not only for your feedback and for staying respectful but also for your words to me. It's an honour to represent you all and to make sure your voice is heard 😊.
That said, as per usual, I'd like to share the following with some bullet points to make it more clear and understandable:That's a summary of the situation as it stands. I have been honest and transparent (hopefully clear as well) with my response and I hope this helped you all understand better where we are at. As you can see, a lot goes in the background when making a game that is played by millions of people every day. We have a lot to learn and we are all humans here, so please be mindful of that.
- We still have to collect more information and feedback around Mr Toffee's fair. As @Bricorn perfectly said, we need to be mindful of the fact that a lot of our players out there, that are not commenting here, are actually enjoying and using this feature. Our data is showing so and we need to be respectful of that. That is why we will have the feature running for some more weeks. I hope you understand the reason behind it and remain respectful.
- There is no plan on bringing the quests back at the moment. Mr Toffee's fair, as mentioned from the very beginning is a new version of the previous quests. I understand that many of you here were big fans of the quests but the reality is that, when looking at the whole community of millions of players, this feature was underwhelming and was not enjoyed and used by a lot of our players. Mr Toffee's fair is already a positive change on that. We are already seeing more players engaging with the new feature than how it was with the quests. Once we have enough data and feedback (as mentioned in point 1), we will be able to adjust it where needed to make sure you enjoy it more.
- There is a lot on the way! You might be wondering why right now some events you enjoyed are missing. The reason behind it is because we have looked at them and realised that we could improve many of the things we had. Stay tuned because very cool stuff is coming your way and I promise you the team is working really hard at the moment on delivering it!
I want to emphasise again that your feedback is much appreciated and that what you say here is discussed internally and taken very seriously, so please don't stop providing us with in-depth feedback and suggestions.
Cheers,
Xarly