update on March 19, caused screen to freeze

artifactguy · March 2019

no longer can press a level. game starts up fine, but then shows current progress screen- its graphics are moving in the foreground - showing deals for boosters, but the game does not respond to touching the next level to play.

_Elsa_ · March 2019

They are going to ask you to do some troubleshooting so clear the history on wherever you are playing the game. Make sure that you are using the most recent version of the game. Then click on one of the links below to do the troubleshooting.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

update on March 19, caused screen to freeze

Answers

Categories