Candy Crush Soda Saga

lemongrassfrog

Hi  I have won hundreds of gold bars in contests over months on Soda Saga and thus morning they're gone! I had over 600. Please tell me where they have gone? So frustrating. 

Creative_Elsa

Hi @lemongrassfrog,sorry for the delay in responding.  You should never lose gold bars.  I am going to ask you to please get your user ID # by following the steps on here: 

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have your # please write back here and I will then tag the community manager.  He will be able to look into your account to see what happened to them.

Creative_Elsa

Hi @lemongrassfrog,sorry for the delay in responding.  You should never lose gold bars.  I am going to ask you to please get your user ID # by following the steps on here: 

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

Once you have your # please write back here and I will then tag the community manager.  He will be able to look into your account to see what happened to them.