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Why have I not been able to make any purchases on Candy Crush for the past 5 months?

Jade_Kimone
Jade_Kimone Posts: 11 Level 2
When I attempt to purchase gold bars I am getting an error msg which says 
"There Was a Problem Processing Your Payment: Sorry, but we're having trouble processing your payment. You have not been charged for this transaction. Please try again."

Credit card info on facebook is updated & the bank says that the problem is not at their end.

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