Cannot connect to King Games

aamith70

for the past couple of weeks I have not been able to connect to any King games either through Facebook or directly through King games. I have attached a screenshot.  

Elsa

Hi @aamith70, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

If you are referring to king.com there are a few glitches going on and the studio is aware of it.  Where are you playing the game - mobile or computer?  I know that players were getting an error message on the computer that they couldn't connect.  Last I heard it might be connected to Facebook and the studio is working on it.  If you are playing on a mobile device, how about you try some troubleshooting to see if that works.  Click on one of the links below.  Whatever you do, do NOT uninstall the game unless you have exhausted everything else.  The lives and boosters are saved only to your device so uninstalling and reinstalling will make you lose everything except the gold bars.

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device