Annoying issue

ipclark1

For the SECOND time after having put the phomlne down after failing to beat a level- I quickly double tapped my screen and used a 10 gold bar extension for 5 moves when I clearly never would have used it in this situation. I was in no position to clear the level with 15 more moves. I did NOT email the first time, I am a longtime/daily customer that buys powerups on occasion when the sale is right (lately it hasnt been). I would appreciate the refund of my 10 gold bars that were completely accidentaly used and can be verified if the game is in viewable. I have turned on dozens of friends to this game and feel this request is simply fair. ThanI you and I would make the suggestion that when asking to continue on a level there is a second check to make sure- if suggestions are taken seriously. Thank you.

firebombmarkus

Hi @ipclark1 and welcome to our adorable Community 😊 I know that kind of accidents can happen occasionally and it's not pleasant. There is actually a popular idea in the Ideas section regarding confirming gold bars use. You can cast your vote on the link below.

https://community.king.com/en/candy-crush-soda-saga/discussion/262427/confirm-gold-bar-use#latest

The studio is always monitoring those ideas and some of them might be implemented, some already are. The more votes we collect the better. Thank you so much for your feedback. Have a wonderful day 🤗

Elsa

Hi @ipclark1, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

We need to get more people to vote on it.