Money taken but no credits received.
Answers
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Hi @LisaRR - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Please follow the below link to report this to the correct support team so they can assist.
https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest
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Hello and welcome to the friendly Community @Maggie2012 . I am really sorry you haven’t received your purchase 😢! We do not handle lost purchases here in the Community but please follow this link https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase#latest where you can see how to get a refund.