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Payment Issue

Sharon_Nattrass
Sharon_Nattrass Posts: 9 Level 2
Is anybody else having a problem with payment for additional moves for candy crush soda. On several occasions now I have purchased the additional moves, money has been taken and then an orange screen appears to say there is a problem and the game has to be refreshed therefore no additional moves. After contacting support was told that I had been given what I had paid for.  I am getting really disillusioned with this game and would now be very reluctant to attempt to buy anything else.

Best Answer

  • _Elsa_
    _Elsa_ Posts: 36,599 Sweet Legend
    Answer ✓
    Hi @Sharon_Nattrass, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

    Are you referring to this screen popping up?  It was reported to the studio but it's a Facebook glitch so we have to wait until they find a fix for it.



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