Can I get reimbursed for purchase?

dburton

I purchased 10 gold bars to get another 5 moves and when my purchase went thru, the game had an error and i lost my moves and money!

QueenB

Hi @dburton and welcome to our Community 😃

We can see that you have reported this issue to Player Support already which is great as that is the way to go.

They have replied to your message and is just waiting for a reply from you, check for ticket #8444231 on you mail box.

Hope this helps

QueenB

Hi @dburton and welcome to our Community 😃

We can see that you have reported this issue to Player Support already which is great as that is the way to go.

They have replied to your message and is just waiting for a reply from you, check for ticket #8444231 on you mail box.

Hope this helps

Elsa

Hi @dburton, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.