Pink screen

candycrushinit

Why do I have a pink screen when I start a level?

_Elsa_

Hi @candycrushinit, maybe because you are a special player! 

Where are you playing the game?  Computer?  Mobile device?  You might want to try some troubleshooting.  Do you have the links or do you need the links?

candycrushinit

@Elsa really? Because I am an expert player or am I just having issues? And yes I do need the links. Thanks 

_Elsa_

Hi @candycrushinit, I was kidding around with you when I wrote that.  You are just the unlucky player having this issue.  Here are the links to do some troubleshooting.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

candycrushinit

Thanks @Elsa! I know it's obvious that you're saying that I'm the special one in the game but actually I'm not. I do not like having a pink screen when I play a level even though pink is my favorite color, am I right? Anyways thanks again for the links and hopefully I can fix this. Good night