Where are my boosters? They are all reset to only 3 each - I changed nothing!

grr

Today I went to play and my boosters are all reset to only 3 each. What happened to my saved boosters? I have made no changes - what happened???

PummyRaj

Hello @grr, Hope you are having a nice day  

I am very sorry to hear about the issue in your game!!  

Can you please provide your game user ID number with the help of this link  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

Once you provide your ID number, I will inform about this issue to Soda Community Manager, so that they can look into it  

Talk to you soon!  Have a great day/evening!

grr

Thank you - my game user ID number is 7337686104

setudey

I need life

Xarly

Hi @grr ,

It seems like there is an issue ongoing that we need to look deeper at. In the meanwhile, I've sent some gold bars your way to compensate for the troubles. If you have a screenshot of the boosters you had prior to the issue, it would help us a lot.

I'm sorry I can't just revert the situation for you but I hope that this helps alleviate the troubles.

Cheers,
Xarly

grr

Xarly,

Thanks for the help - unfortunately I do not have a screenshot because I did not anticipate any problem, nothing like this has happened to me before. I think I had 36 or 38 fish - the others were all less than that but I don't remember the counts. I think they were at least in the high teens. I appreciate anything you can do for me - thanks.