I am back at level 1 on Facebook
JetKuil-Snaterse
Posts: 116 
in Support
My tablet is charging at the moment - So don't know the exact level I am at (somewhere between 1600 and 1800) but opening the game on facebook on the desktop I am not back to zero. Where have all my levels gone?
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Answers
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Hi @JetKuil-Snaterse - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Don’t worry though you should be able to regain your progress by following the steps in the below link.
https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
Hope this helps and have a wonderful day 🙏🏻0 -
Hi Foley1362, It didn't help because I was on desktop and your suggestions are for phone and tablet. But it doesn't matter any more.. I found out what happened.
I was on level one.. but the moment I played it it said - 1 star because you replayed the level. A bit puzzled about that replayed, I looked into the "roadmap" and found out I could travel back to where I was before.
Thanks for your reply
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