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How do I retrieve my progress.

shelleybellshelleybell Posts: 2 Newbie
in Support
I was trying to save my progress (was around level 1845) on my iphone but was sent back to level one.  How do I get back to my correct level? Can you help me if you are given my iphone number.
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Answers

  • firebombmarkusfirebombmarkus Posts: 13,120 Sweet Legend
    edited October 2019
    Hi @shelleybell and welcome to our adorable Community 😊 Was your game connected to a King or a Facebook account?

    There is no need for your phone number. Please don't post your personal information in the Community. Thank you for your understanding.
    The only way outside is inside. Namaste 🙏🏻

    Level search box - Candy Crush Saga
    🌈
    Portal to navigate between levels - Friends Saga
    🌈
    Shake Piggy Bank - Friends Saga
    🌈
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  • slicky46slicky46 Posts: 1
    How do I retrieve my game 
    Flag · Helpful Woah! Sweet Love Haha
  • firebombmarkusfirebombmarkus Posts: 13,120 Sweet Legend
    Hi @slicky46 and welcome to our adorable Community 😊 Can you please tell me what exactly happened to your levels? Where do you play this game?
    The only way outside is inside. Namaste 🙏🏻

    Level search box - Candy Crush Saga
    🌈
    Portal to navigate between levels - Friends Saga
    🌈
    Shake Piggy Bank - Friends Saga
    🌈
    Flag · Helpful Woah! Sweet Love Haha
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