Jelly cake/Special Candy match freezes the game when destroyed - FIXED!

lethtact

After the bomb blows on level 937 the level freezes, the previous question says it was fixed but mine still freezes (and I have the newest update)...this is extremely annoying since it wasted my 2 hour free lives

lethtact

After the bomb blows on level 937 the level freezes, the previous question says it was fixed but mine still freezes (and I have the newest update)...this is extremely annoying since it wasted my 2 hour free lives

megan818

Level 1139 freezes everytime get to the end pop the left hand corner jelly bubble I had just bought 8.99 box to complete it. It's getting frustrating.

lethtact

Why is level 937 still freezing? I thought it was fixed?

lethtact

Why is level 937 still freezing? I thought it was fixed?

Sweeeet472829

The game freezes on level 638 when the explosion happens. Been doing that for couple of days now

QueenB

Thanks for helping out @PummyRaj🤗

@favg, could you check for available updates on the App Store and confirm which game app version you have installed? 

Thanks  

dawnys

PummyRaj said:

Hello @Bggabcsi Hearty Welcome to all of you to the Candy Soda section of our friendly King Community  

I am sorry to hear that you are having issue with the Jelly Cake in your game!!  This was a bug that popped out for Android and Facebook players... Apple user should not be affected as per our information!!  

Anyway, this bug was reported to the King team and they worked on it and fixed it.  Hence, it should not affect your game anymore!  If you are using Android device, please make sure you have 1.152.13 version installed to remove this bug.  

This thread will be closed as I am redirecting you to the Main Thread where other players also have complained about the same issue.  Please head there for updates and to post your comments!  

Thank you for posting in the Community!  Have a great rest of the day/evening! 

P.S:  There are few contests going on in the Community for us to win some Goodies for our game.  I am adding them here
1) Win 30 Gold Bars
2) 20 Gold Bars are yours if you find the Differences

This bug isnt fixed at all

Bl0ops

Game Freezes level 714

AJHaugan

My game has been freezing any time there is an explosion on any level. I’ve lost all my added bonuses for completing 5+ levels in a row. It sucks to lose my bonuses because the game is freezing and I have to restart. 

Starduste

I have been having the same issue on level 816. Every time I explode the left feature the game freezes. Very disappointed 

Starduste

I have been having the same issue on level 816. Every time I explode the left feature the game freezes. Very disappointed 

Kleonika

I have this problem on Level 709 - but only when the left hand Jelly Cake explodes. When the right hand Jelly Cake explodes the game continues as normal ( until I blow up the left hand one - and then the game freezes? 

dawnys

I have just bought boosts and I cant even use them to progress and they are time limited. Every time the colour bomb explodes my game completely freezes. I want a refund

Xarly

Hey all,

I've taken the liberty of merging all of your threads, since they are all about the same issue.

This issue is being discussed under the Support section (more concretely on this thread here). I will close this thread in order to establish one single way of communication. You are more than welcome to follow the other thread for updates on the issue and to comment there.

Cheers,
Xarly