Assist with not being able to connect to internet
shelleybell
Posts: 2
Level 1
in Support
I have an iPhone 5. I can't seem to connect properly to internet when playing candy crush soda. It says cannot connect try again later. I can't sign on with Facebook to play soda. I don't have issues like this though with candy crush.
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Answers
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Hi @shelleybell!
Do you mind trying the following steps on your device and see if it helps:
- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.
Let us know how it goes, please
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