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Assist with not being able to connect to internet

Posts: 2

Level 1

I have an iPhone 5. I can't seem to connect properly to internet when playing candy crush soda. It says cannot connect try again later. I can't sign on with Facebook to play soda. I don't have issues like this though with candy crush. 

Answers

  • Posts: 16,058
    Hi @shelleybell!

    Do you mind trying the following steps on your device and see if it helps:

    - Disconnect the game from Facebook/King account (if connected).
    - Delete Facebook App if you have it installed.
    - Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
    - Restart the device and try connecting the game back to Facebook/King account so your progress can sync.

    Let us know how it goes, please :) 

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