Not online when should be

trionna1

Why does it keep saying I'm not connected or logged in when i know that i am and have plenty of data. This makes me not want to play my favorite game help. When i pass levels i don't get rewards because I'm not online when i should be.

KingChewy

Hi @trionna1 - welcome to our friendly community. Sorry to hear you’ve had this issue. Have you cleared your cache and cookies recently and confirmed you are updated to the latest version in your App Store?

What platform do you access the game from - PC or mobile?

RoseannaDawn

trionna1 said:

Why does it keep saying I'm not connected or logged in when i know that i am and have plenty of data. This makes me not want to play my favorite game help. When i pass levels i don't get rewards because I'm not online when i should be.

I am having the same problem and sure wish they'd take care of it...

RoseannaDawn

I am having the same problem and also wish I could get out of this level I cleared it but it didn't register.