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csocop1
Posts: 4
Level 1
in Discussions
when I buy hammers that come in 3s it only lets me use 2 or sometimes 1. I have paid for countless boosters, only to lose them. I also have paid for boosters never received. The "bank" freezes after accepting my payment...then shows I have no gold bars left, when I just got a confirmation that my payment was successful. When will these things be fixed? I love this game, but I am very frustrated with it just taking my money and not letting me play for what I have paid for. This has been going on for months and has not been fixed!
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Comments
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Hello @csocop1 and welcome to our friendly community. I am so sorry you have been having this problem and for so long. You can get help restoring purchases that you paid for but never received.
Please follow this link and it will walk you through the steps you need to take to provide the necessary information to customer support so they can help you get some of your lost purchase(s) back.Please be patient because it may take them a few days to respond.
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