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The game took me back to one and has says I have no internet

kevinsgirl727
kevinsgirl727 Posts: 12

Level 2

My daily esetpeize was reset back to day one and I was in the 80s and it also says I have no internet connection so it refuses to let me play or give me my prices for the game board when you first log in and it has your first page and it says play now it says that I'm logged in so I don't know what to do it's really frustrating

Answers

  • QueenB
    QueenB Posts: 15,322

    Oh no, sorry to hear about this @kevinsgirl727 :(

    This is a feature that does not get backed up like your game progress and Gold bars do so once lost, you'll have to start again.

    It can sometimes be reset with an update of either your device's operating system or the game itself. The calendar can also start over again if you change the date and time or switch the time zone on your device, or, after many technical issues that can occur in the game or on the device you play on. 

    The value of the rewards will increase after day 7 so even though you need to start over, you're still getting a free booster every day.

    Now as for the connection issue, have you made sure the game app is up to date, restarted the device to see if that helps?

    Welcome to the Community by the way


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