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Tried to reload my 5 lives with 9 bars. Bars are gone but no lives

TKH15
TKH15 Posts: 2

Level 1

Looking for some help with this concern

Answers

  • PummyRaj
    PummyRaj Posts: 44,082
    Hello @TKH15 Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you have not received the Lives you have purchased with your Gold Bars!!  This King Community does not deal with any Purchase issues! 

    Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
    ** While filling out, enter the TOPIC as "Problems with Purchase";
    and the SUB-TOPIC as "Purchased Items not Received"; 
    Explain briefly about the issue and Submit the form.
    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening!

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

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