Missing high score no extra boosts

Spinnifix

@heatherann


Please can you tell me clearly what you play and what you mean? Since there are 2 different games, it is confusing for me to find out what problem you have. Please make it easier for me! Thank you

heatherann

Candy crush soda saga, extra boosts you earn other than daily boosts, I’m starting to think I’m going mad!! 

_Elsa_

You aren't going crazy or we are all going crazy!  I am going to tag @QueenB who is the community moderator.  She might totally understand what we are trying to say to each other.

QueenB

Sorry guys, I'm a bit confused 🙈 

@heatherann, the only thing I can think of is the Ads that Candy Crush Soda offers. It offers you to watch an ad before starting a level in which you get a free Booster.

You also get a chance to watch an ad when the level ends and you haven't passed it. This is where you get the extra moves.

Are you saying that you are no longer being offered to watch ads before playing a level and after if you don't pass it? 

heatherann

Hi thanks for getting back to , but I never had to watch an ad. It has always just come up at the end of the game or at the beginning of the next game and you can get an extra boost to help you .

Spinnifix

@heatherann

Hello, question: Have you received your answer now or do you still need help? Then please report back again. Thank you

heatherann

No I have received an answer yet, 

heatherann

Sorry should have read I haven’t .

QueenB

The feature you are describing that you had on your Candy Crush Soda Saga doesn't match any of the features we know off 😕

However just so you know,  special events and extra features are available only during specific time frames and only for randomly chosen groups of players and devices from time to time.

If you do not see this special event in your game at the moment then rest assured it'll be coming your way soon in the future!

Just make sure you keep the always up to date so you don't miss out on anything new