Game froze

keylolo

The game froze after I made in app purchases when I uninstalled and downloaded over none of my stuff is there anymore ! How can this be fixed.....

Spinnifix

@keylolo

Hi there! It is a technical problem. I can not help you. That's why I'm happy to pass it on to @elsa. She can definitely help you further! Good luck

_Elsa_

Thanks for tagging me @Spinnifix!  @keylolo welcome to our community!  We cannot handle any purchases here in this community as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest