Didn't receive purchase

SipseySue

I just made two purchases thru the game but did not receive them. I have the order numbers. Also, the game keeps saying no internet connection when I am connected.

I play many games and make purchases on other games and never have connection errors or purchasing errors with them so not sure what the issue is with this game but please fix it.

QueenB

Glad to hear you have received your items @SipseySue😃

Transactions are usually delivered instantly, but occasionally, it might take a bit longer.

When there is a delay, the purchase is still being processed. There is no need to try purchasing the same item again - it should arrive soon.

Have a Sodalicious day 😊

SipseySue

The purchases just came through. Very odd that they took 20min to be credited, but happy they now are.

QueenB

Glad to hear you have received your items @SipseySue😃

Transactions are usually delivered instantly, but occasionally, it might take a bit longer.

When there is a delay, the purchase is still being processed. There is no need to try purchasing the same item again - it should arrive soon.

Have a Sodalicious day 😊