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I'm unable to synchronise my devices!

elainehall3
elainehall3 Posts: 2

Level 1

edited January 2020 in Support
I have reached 4150 which appeared to be the last level. New levels have now been added but I'm unable to synchronise  my devices, so that on one device I am now 10 levels further on and am unable to progress on the other device. I understand that the updates may not happen at the same time on different systems but this been nearly a week now. Is there a way in which I can make the update synchronisation work? 

Answers

  • Spinnifix
    Spinnifix Posts: 25,430
    @elainehall3

    Hi there

     I would still update it again and clear the cache.

     I will pass it on to @Elsa & @beartwithme.

     They can definitely tell you something more specific.

    ☺ Good luck ☺
  • _Elsa_
    _Elsa_ Posts: 37,313
    Thanks for tagging me @Spinnifix.  Hi @elainehall3, welcome to our community!  I'm not sure how Soda works because I am not that high up in the game yet.  I know with Saga the mobile is always behind the computer because Apple and Android have to approve the levels.  Maybe we should tag @QueenB who is the community manager and she might have a better answer for us. 

Hey! Would you like to give us your opinion?