I'm unable to synchronise my devices!

elainehall3elainehall3 Posts: 1 New Bee
edited January 16 in Support
I have reached 4150 which appeared to be the last level. New levels have now been added but I'm unable to synchronise  my devices, so that on one device I am now 10 levels further on and am unable to progress on the other device. I understand that the updates may not happen at the same time on different systems but this been nearly a week now. Is there a way in which I can make the update synchronisation work? 


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