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Is there something wrong? How come the game doesn't load? It has been two days now (Solved)!

bob13
bob13 Posts: 27

Level 3

edited January 2020 in Support
The game will not load on my mac for the past two days, what is up?

Best Answer

  • PummyRaj
    PummyRaj Posts: 44,053
    Answer ✓
    Hello @Bob13, Hearty Welcome to our friendly King Community :) 

    Since it has been more than a day that you have posted your question, is your game loading and working properly now? 

    For some players in some of the areas, Facebook was down and hence, some of the games were not loading!!  But, looks like the issue is solved now!  

    If you have not played the game yet, can you please check and let us know!  If it still doesn't work, we can try some trouble-shooting steps, which always work with such kind of issues!  

    ** Please tap on "Type your Comment" box located below to reply back.  

    Hope everything works out and you will enjoy your game again!  Have a wonderful rest of the day/evening!

Answers

  • Spinnifix
    Spinnifix Posts: 25,430
    Hello and welcome to this community

     I'm sorry you have problems. Have you ever checked your device whether you have a connection to the Internet or WiFi?



                                          https://community.king.com/en/blog/categories/blog-posts


    Otherwise please to this link. Check your device and the problem. If you can't find anything, please go to Contact.


    There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly is important: and send. You will then receive an automatic email. Please answer and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.


    https://soporto.king.com/contact

    Viel Glück
  • PummyRaj
    PummyRaj Posts: 44,053
    Answer ✓
    Hello @Bob13, Hearty Welcome to our friendly King Community :) 

    Since it has been more than a day that you have posted your question, is your game loading and working properly now? 

    For some players in some of the areas, Facebook was down and hence, some of the games were not loading!!  But, looks like the issue is solved now!  

    If you have not played the game yet, can you please check and let us know!  If it still doesn't work, we can try some trouble-shooting steps, which always work with such kind of issues!  

    ** Please tap on "Type your Comment" box located below to reply back.  

    Hope everything works out and you will enjoy your game again!  Have a wonderful rest of the day/evening!
  • bob13
    bob13 Posts: 27

    Level 3

    Yes the game loaded properly yesterday late afternoon, thank you
This discussion has been closed.

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