How to sync with a new Facebook account?

Evelyn1994

**Edit by CM: Unsupported language**

Spinnifix

Hi there Welcome to this community

 ☺

This community only accepts the English language.

 If you don't speak English, it's not that tragic, please use an internet translator. It will help you further.

 I picked out 3 for you.

 https://www.translator.eu/english/

 https://www.babelfish.de/


 https://www.bing.com/translator/


1♥ Good luck ♥


@QueenB & @firebombmarkus

Evelyn1994

I tried everything and I can't unlink one of my Facebook accounts to link it to my other Facebook account (which is where I have all my progress), it automatically connects to the account that I don't want to connect

Spinnifix

Hi there!

☺

 It sounds like you have multiple Facebook accounts. Please log out of Facebook that you only have one koto there. Then it should work !! If you only have one Facebok account, please update your game.

 Then it should be okay.

♥ Good luck ♥

Evelyn1994

IN THE KING ACCOUNT, IT COMES OUT THAT I HAVE A LINK TO A FACEBOOK ACCOUNT WHICH WAS ALREADY DELETED, I WANT TO LINK TO THE NEW BUT IT DOES NOT OPTION

Spinnifix

https://community.king.com/en/blog/categories/blog-posts

Hi there! Please go to this link and look for your device & problem. Good luck

PummyRaj

Hello @Evelyn1994, Hearty Welcome to our friendly King Community  

It looks like you have posted your question again in English at this link  https://community.king.com/en/candy-crush-soda-saga/discussion/277631/desvincular-mi-cuenta-de-facebook-de-la-cuenta-de-king#latest

Since you have re-posted your question, we will close this thread as the main question is in "Unsupported Language"!

Thank you for understanding!  Have a great rest of the day/evening!  

** Please click on the above link for further communication  

QueenB

@Evelyn1994 If you have a new Facebook account, you will not be able to sync that one to the old Facebook account and continue with the level you left off with. You will need to get Player Support to help you sync your New Facebook account by manually adding the levels you're supposed to be on on the new Facebook account.

You can contact Player Support directly from the device (this way support will have all the details needed to help), all you need to do is:

- Open the game app

- Select the cogwheel

- Tap on the? mark

- Tap on "I need help with lost progress"

- Scroll down to the bottom and hit "Contact Us"

Hope this helps :)