Purchase
mirandahawks
Posts: 1 Newbie
in Support
I just bought some treats giving me 2 hours of everything. I have Troyes to play 2 different times watched 2 videos and it has booted me out both times! I have lost 2 of the 5 bottles filled with boosters?! This is the first time I have purchased anything through this game and I haven’t ever been booted out back to back like this? It was a waste of my money and time to purchase treats for this game. I would like my money back please. I had time to play this game before work but I’m to frustrated now and don’t have time to play before I have to go to work. If I don’t get either my money back or for my boosters to be added back I will delete this game from my phone and will never play a game through this company again.
Answers
-
Hello @mirandahawks, A Warm Welcome to our friendly King Community
I am very sorry to hear about the issue with your purchased items!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Unsuccessful Purchase";
Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly!
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
** Please post back if you need further assistance by tapping on "Type your Comment" box located below
Hoping for the Best! Have a great rest of the day/evening!
