My friends list is gone

madwolf1986

What happened to my friends list

Sukanta_Biswas

Hi @madwolf1986

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😉

Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here 👇️

https://www.take-a-screenshot.org/

madwolf1986

No friends list I had lots of people on my friends list

madwolf1986

I would like to get my friends list back

Sukanta_Biswas

Hi @madwolf1986

When you give an app access to your Facebook account, that access expires after 90 days. The app then loses access to your account, which may affect your progress and friends list.

You can check which apps are active, expired or have been removed from your account by clicking this link: https://www.facebook.com/settings?tab=applications

If the game is listed as ‘expired,’ it means your friends list and progress may not sync with the game.

 

Click ‘Renew Access’ to reactivate the app’s permissions.

Let me know please.

madwolf1986

Still did not work

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/595207#Comment_595207

I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Again please let me know.😊

madwolf1986

I have done everything I can and I can not get my friends list to come back

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/595307#Comment_595307

Likely, there is a problem with your game and I will ask that you contact our support and you will surely find a solution there.

You can find support here.