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Julianatherone
Julianatherone Posts: 1 Newbie

I RECENTLY GOT A NEW PHONE BUT I NEVER SIGNED UP WITH FACEBOOK AND I WAS ON LEVEL 3035+ IS THEIR A WAY I CAN REGAIN MY PROGRESS BACK PLEASE HELP

Answers

  • PummyRaj
    PummyRaj Posts: 41,268 Candy Moderator

    Hello @Julianatherone Hearty Welcome to our friendly King Community 🤗

    I am vert sorry to hear that you have lost the levels in your game! Please follow this link to restore your level progress ----> https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

    Since you have not saved your game till now, scroll down a bit in the article that appears and go to the part where it says -- "Didn't save the game, is it too late" and follow the steps suggested.

    With this step, the "Player Support Team" will be able to retrieve your game progress.  But, please note that they can restore those levels with only 2 stars, but cannot give the highest scores that you have achieved before! 

    Hope this made sense and clarifies! Please post back and let us know how it went, by typing in the empty dialogue box located below.

    Hope everything works out fine! Have a great rest of the weekend 🌸

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