My game wont load properly!

TheMacKay

Why will my game not load properly, and yet you are advertising new levels?

QueenB

Welcome to our Community @TheMacKay 🤗

Sorry to hear you're having loading issues however, which device are you playing on and what have your tried in order to improve the game?

Thanks :)

TheMacKay

I am using a PC, the game loads at the beginning and will not load where I am actually playing. I have tried scrolling to where I am in the game, I have tried clicking on the drop down menu to where I am, but nothing works.

QueenB

Hmm, have you tried clearing the cache of the browser or even tested a different one to see if the same thing happens?

You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in a supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps 😊

dyoung70

I have tried all of these &. nothing works.