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I purchased Yummy Mix and 24hr boosters gone after game crash FB

BiggyPomsBiggyPoms Posts: 1 New Bee
I play Candy Crush SODA on Facebook games. I purchased the Yummy Mix and my game crashed (Chrome). I restarted the game from Facebook but my 24 hr boosters are now gone! What can I do to get it back? I PAID for this!

Answers

  • PummyRajPummyRaj Posts: 9,465 Superstar
    Hello @BiggyPoms, A Warm Welcome to our friendly King Community 🤗

    I am very sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details! 


    Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 

    ** While filling out, enter the TOPIC as "Problems with Purchase" --->  the SUB-TOPIC as "Unsuccessful Purchase"  ---> Explain briefly about the issue, then   Submit the form --->  NOTE:  Along with above details, make sure to enter the Game Name correctly!


    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 


    ** IF you have anything else to add and/or further questions, please type your reply in the blank dialogue box located below.

    Hoping for the Best! Have a great rest of the day/evening and a wonderful week ahead 🌸 


    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

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