Dessert Dunes will not load. Refreshed, good internet signal, any other options?

sherryj

Dessert Dunes will not load. Ive refreshed, have a good internet connection. What else can I try? 

Yosca

Welcome to the King Community @sherryj. I’m sorry you have this issue. What you can do: 

• Force close all apps and restart your device making sure to leave it switched off for at least 10 seconds before turning it back on again.
• Look for any updates for your device and the game app.
  
• Make sure that you have sufficient memory free on your device. We normally recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
• Clear your cache.

I hope this helps.