Why don't I have the bat anymore or Mr. Toffee's fair board available anymore?

Lseitz

Why don't I have the bat anymore or Mr. Toffee's fair board anymore?

bearwithme

Hello @Lseitz and welcome to our wonderful King Community.  I am sorry to hear you have lost Batula and Mr. Toffee's Fair.

Sometimes the game gets temporarily hung up and a few simple steps can help you out.  
Clear your cache. The way to do this is slightly different depending on the platform and software you are using, but you should be able to use the internet to find out how to do that if in doubt.

 Check your app update - App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. That is why it is essential to regularly update all your apps or at least the ones you use daily.

Finally, shutdown the platform you are playing on for at least 20-30 seconds.  Usually by doing these simple steps you can clear up a temporary problem you may be experiencing.

If you still don't have access to both of these items it may be that you are in a group of people that have temporarily been removed from receiving them.  Not everyone has access to the same events. The studio believes that the most important way to learn about whether and how the players enjoy different features and events they make for them is to do what they call AB tests. By giving some players a particular event/feature, and others another event, or maybe no event at all, they can compare the data from those different groups and learn how appealing and fun different elements of the game are. This is how they make sure that they only give their players what they really enjoy! 

Lseitz

Thank you. I guess I'm one of the ones that no longer gets it! 

Otiscat

King, I will give you direct feedback here.  I have also lost all ways to earn boosters.  Most of the levels are too hard to pass without them.  I don't like the game enough to pay for a booster every time I get bored playing a level and what to move on so I have lost interest in playing the game at all.  I realize this is a revenue generating business and your goal is to maximize revenue, in which case you probably will not be upset to learn I am no longer playing candy crush soda.