My game and my account

TaraGurses

    I'm playing Candy Crush Soda on Windows 10 and level 906. For 3 days  I lost the piggy bank,I lost my game players, tick on a tile and everything related to the game the bullion, the soda team and Mr toffee. How can I get them back? And when i try to log in i have a problem.  The game doesnt accept  my user name or e mail address. But still playing on windows 10.. pls. solve the problem. 

Spinnifix

Hello and welcome to this community

 I'm sorry that you have a problem.

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center.  There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

 

https://soporto.king.com/contact

 Good Luck

QueenB

Welcome to our Community @TaraGurses🤗

Is this still an issue for you? Did you manage to get in touch with the Player Support team?