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Why won't my profile photo (Candy Crush Soda) upload? I've downsized the photo several times.
Why won't my profile photo (for Candy Crush Soda) upload? I've tried a dozen times and nothing works. I've downsized the photo I'm uploading several times to the smallest size file possible. I've tried taking a new photo. I've tried rebooting my phone. Nothing works. It still hangs up at upload every single time. Beyond frustrated. Help!
Answers
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Hi Elsa,
Thanks for your reply. You're correct for my login here on community.king.com...you're only able to choose an avatar from the ones listed (see, I selected the yellow bird above).
What I was talking about was choosing one on the app on my phone. It offers taking a photo with your phone, or selecting one from your gallery. As mentioned, yesterday, I made multiple attempts and I tried multiple decreasingly smaller photos, in case the image was too large. I even tried rebooting the app and the phone multiple times. Nothing worked on the dozen or so tries I made.
Now, today, it miraculously worked! *facepalm* lol
Thanks!
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Adjust the size or instead of uploading a photo on the app, choose 'take a photo' instead of browse for photo and take an actual photo of what you are trying to upload.... that should work... jenkie AF fix, but that's all I got! (Oh, and it may turn the image sideways—straight garbage).
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I suspect your internet connection is not working properly. Turn the device off and on again. Check for updates and open the game. Then briefly disconnect the Internet connection while the game is open and reconnect to the Internet.
If it doesn't work, please make a new post by clicking on Ask Question in the top right corner
