Lost all progress

anshuldevil

Hello king

I have mistakenly deleted data files and cache for this app in android. Now I lost all my levels and progress. My game id is showing as 11364555528. I have not connected it with facebook neither did I saved the game. Is there any way you can help.

PummyRaj

Hello @anshuldevil A Warm Welcome to our friendly King Community 🤗

I am very sorry to hear that you have lost the level progress in your game! But, no need to worry at all, as the Community Team has provided help in such kind of situations 👍️

Follow this link to restore your level progress  https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

Since you have not saved your game till now, follow the steps in the section where it says --> "Didn't save the game, is it too late"!  With this step, the "Player Support Team" will be able to retrieve your game progress.  

But, please note that they can restore all those levels with 2 stars, but cannot give the highest scores you have previously achieved! 

Hope this made sense and clarifies! Please post back and let us know how it went and also if you need further assistance. Simply type your comment in the box given below.

Hope everything works out fine! Have a great day/evening and a wonderful rest of the week 🍬

QueenB

Welcome to our Community @anshuldevil 🤗

I hope you have received helped from our very helpful Player Support team 😉

[Deleted User]

anshuldevil

I hope you will get your lost levels