How I recover my id

Nirupamagh999

In my last of I was of 408 level, but in case it was delete and it was also connected to Facebook but now it seeing me that I am in 1 level. So I how recover it

bearwithme

Hello @Nirupamagh999 and welcome to our friendly King Community. It sounds like you have been playing through Facebook but you have lost your levels. Did you delete or change your Facebook account? It is not possible to sync one Facebook account with another, so this has to manually be done for you. You need to get in touch with Player Support so they can do this for you.  If you still have the same account Player Support are still the ones that can help restore your progress.

You can contact Player Support directly from the device (this way support will have all the details needed to help), all you need to do is:

- Open the game app

- Select the cogwheel

- Tap on the? mark

- Tap on "I need help with lost progress"

- Scroll down to the bottom and hit "Contact Us"

If you are playing on a PC then you can contact them thru the "Contact US" at the bottom of this page.

When you fill out the form make sure you select "Problems with my game" and then on the second drop down click on "Game didn't save". This will alert the support staff you are having a problem with your game progress and someone should get back with you. Make sure you also explain what happened in the comment area.

_Elsa_

Hi @Nirupamagh999 welcome to our community. I am going to post some links below to help you learn how to navigate through the community.

We currently have a poll going to see which is the most favorite King game that players love to play. You can vote here.  I am also going to give you some very important links below so that you can learn how to navigate through the community.

Here is a link to help you learn your way around the community. Let's learn more about the King community!

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To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.

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