Specials gone
Answers
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Hi @Nooz welcome to our community. Are you referring to the boosters? Where are you playing the game - computer or mobile device? If on a mobile device all boosters and lives are saved just to that device. Any crash, operating system updates or changes can cause you to lose them at any time. If you are referring to something else please give us more details.
I am going to post some links below to help you learn how to navigate through the community.
We currently have a poll going to see which is the most favorite King game that players love to play. You can vote here. I am also going to give you some very important links below so that you can learn how to navigate through the community.
Here is a link to help you learn your way around the community. Let's learn more about the King community!
Make sure to check out the Contest Area for a chance to win gold bars! You can check if your game is running any current contests, as well as the community contests (General).
To check out the game community for your King game(s) check out the "Newbies, this message is for you" here. Click on your game(s) and learn more about your game community.
Please check out the “Idea” area for some of our candy crush games here. Vote! Vote! Vote!
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We completely understand your disappointment at losing Boosters @Nooz 😩
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the gameplay. But don’t worry, there are many ways to win more Boosters in the game!
We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.
