Level freezing
Answers
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Welcome to the King Community @lisaann76. Some time ago there was an issue with the jellycake freezing the game. This issue had been rectified by King studio.
If you are playing on an Android or iOS devices and having this issue, make sure that you have installed the latest version at least 1.152.13 If you go to "Google Play Store", you can see any available updates
If you are on PC clear the cookies, delete the browsing history and open your game again!