Will not give me 15th day bonus

KANDACE · March 2020

Why will it not give me 15th day bonus ? Been playing for a few days . I should of started over by now and had other bonus days. Been playing everyday as to not lose it.

Spinnifix · March 2020

Hello and welcome to this community

Did you update your game and clear the cache? Then please do it. Then maybe switch off for 10-15 minutes. Sometimes it's a time delay! I'm still happy to pass it on to @PummyRaj

Good luck

PummyRaj · March 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/283180/will-not-give-me-15th-day-bonus

Hello @KANDACE A Warm Welcome to our friendly King Community 🤗

I am very sorry to say that I could not understand the issue completely!!

Are you talking about the "Daily Streak Bonus in Candy Soda game"? By your question, it does not seem like it is Candy Soda, because it will not start over UNLESS we have missed to collect the bonus on a day!! And in Candy Crush, we have only 7 days treat calendar!

Can you please clarify about the game first? Also, I would like to see a Screenshot of your Daily Bonus! Can you post that too?

Select the second icon that is located in the bottom left corner of the empty comment box given below. Here is a link that tells you how to take a screenshot https://www.take-a-screenshot.org/

Please post your reply in the empty comment box given below. Talk to you soon 🍬

KANDACE · March 2020

Yes candy crush soda , I cant do a screen shot till tomorrow . It still only gave me the day before the last bonus. I cleared my cashe and waited for a bit bout a half hour.

KANDACE · March 2020

Screenshot_20200310-052824_Candy Crush Soda.jpg

Sorry is day 18

Spinnifix · March 2020

@KANDACE

If the help didn't work for you, you will have to uninstall and reinstall your game, update it and clear the cache. Please note: Booster and life can be lost during the deinstallation because your device does not save it.

Good luck

QueenB · March 2020

@KANDACE, are you saying your Daily Bonus is stuck on day 15? How long has it been stuck?

If it has been stuck for many days, may I please have your User ID so I can get Player Support to have a look at this?

Thanks 😊

Will not give me 15th day bonus

Answers

If the help didn't work for you, you will have to uninstall and reinstall your game, update it and clear the cache. Please note: Booster and life can be lost during the deinstallation because your device does not save it.

Good luck

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